Privacy Policy

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Last updated: May 25, 2024

 

Thank you for using our products and services ("Services"). The Services are provided by Shivpuns Analytics Private Limited ("SAPL"). This Privacy Policy applies to all information collected through the website i.e. www.pro-setups.com, and/or any related services, sales, marketing, or events (collectively referred to in this privacy policy as the "Site"). 

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When you visit our Site and use our services, you trust us with your personal information. We are committed to protecting your personal information and your right to privacy. We seek to explain to you in the clearest way possible what information we collect, how we use it, and what rights you have in relation to it. If there are any terms in this privacy policy that you do not agree with, please discontinue the use of our Site and Services. If you have any questions or concerns about our policy or our practices with regards to your personal information, please contact us at the contact details given at the bottom. 

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Why do we collect personal information?
We collect personal information for the following purposes:

• to conduct our business of providing our services to our clients;

• to enter into contracts with sub-contractors to conduct our business;

• to comply with our legal obligations; and

• to help us manage and enhance our services.

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We may also obtain information from time to time through market research, to enable us to improve our services or to consider the wider needs of our customers or potential customers.

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The personal and sensitive information we collect generally consists of name, contact details (including telephone and e-mail), demographic information such as postcode, preferences, and interests, the TradingView username of the prospective client in order to give him access to our indicators and Telegram username to add users to our Discussion groups on Telegram.

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​Information collected from other sources

We may obtain information about you from other sources, such as public databases and from other third parties. Examples of the information we receive from other sources include social media profile information from social logins; search results and links, including paid listings (such as sponsored links) or www.tradingview.com website on which our indicators are viewed.

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Use of your information
We process your information for improving the services based on legitimate business interests, the fulfillment of our contract with you (contractual purposes), compliance with our legal obligations, and/or your consent. We use the information we collect or receive for the following purposes:

• To facilitate account creation and logon process with your consent. If you choose to link your account with us to a third party account (such as your Google or Facebook account), we use the information you allowed us to collect from those third parties to facilitate account creation and logon process.

• To send administrative information to you for business purposes, contractual purposes, and legal reasons.

• To send you a product, service, and new feature information and/or information about changes to our terms, conditions, and policies.

• We may use your information for contractual reasons such as to fulfill and manage your orders, payments, returns, and exchanges made through the Site.

• To request feedback and to contact you about your use of our Site.

• We may use your information as part of our efforts to keep our Site safe and secure (for example, for fraud monitoring and prevention).

• To enforce our terms, conditions, and policies.

• If we receive a subpoena or other legal request, we may need to inspect the data we hold to determine how to respond.

• We may use your information for other Business Purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Site, products, services, marketing, and your experience.

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Sharing of Information with others

• Compliance with Laws. We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal processes, such as in response to a court order or a subpoena (including in response to public authorities to meet national security or law enforcement requirements).

• Vital Interests and Legal Rights. We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person and illegal activities, or as evidence in litigation in which we are involved.

• Vendors, Consultants, and Other Third-Party Service Providers. We may share your data with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf and require access to such information to do that work. Examples include payment processing, data analysis, email delivery, hosting services, customer service and marketing efforts. We may allow selected third parties to use tracking technology on the Sites, which will enable them to collect data about how you interact with the Sites over time. This information may be used to, among other things, analyze and track data, determine the popularity of certain content, and better understand online activity. Unless described in this Policy, we do not share, sell, rent, or trade any of your information with third parties for their promotional purposes.

• Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

• With your Consent. We may disclose your personal information for any other purpose with your consent.

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Use of cookies and other tracking technologies
We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. Most Web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove cookies and to reject cookies.

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Tenure of keeping your information

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy policy unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements). 

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Opting out of emails

You can unsubscribe from emails at any time by clicking on the unsubscribe link in the emails that we send or by contacting us using the details provided below. You will then be removed from the emails list – however, we will still need to send you service-related emails that are necessary for the administration and use of your account.

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Modifications
These terms of service along with its supplements may be updated from time to time. SAPL will update the last updated date to alert about the changes. It is your responsibility to periodically review these changes and stay informed about the updates. By using this website you are agreeing to be bound by the then current version of these terms of service.

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Governing Law
These terms and conditions are governed by and construed in accordance with the laws of India and you irrevocably submit to the exclusive jurisdiction of the courts in New Delhi, India.

 

Contact Us
In order to resolve a complaint regarding the Site or to receive further information regarding the use of the Site, please contact us at:

Puneet Arora,

Shivpuns Analytics Private Limited

First Flooor, 80/21-B, Malviya Nagar,

New Delhi - 110017, India
puneet@pro-setups.com

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